You must call our office at 800-868-8678 and obtain a cancellation number.
Alpine Limousine Service has different Cancellation Policy depending on the City or Country you are being picked up from.
Cancellation Requirements varies from state to state and what type of vehicle was reserved.
NYC and the Boroughs requires two hours prior to scheduled pick up time for sedan reservations.
CT, Long Island, NJ, Upstate NY, and Weschester require three to four hours prior to scheduled pick up time for sedan reservations. In some areas, up to six hours advanced is needed to cancel, depending on the distance of the trip.
SUV’s, Vans, Stretches, Mercedes S-550 Sedan, Mini Buses, Mini Vans, Party Bus, Hybrid Vehicles, or any other Special Vehicle not listed here requires 24 hours prior to scheduled pick up time.
For all other cancellations falling in a different state or country with any type of vehicle, a 48 hour noticed is required.
The cancellation number is given when the reservation is cancelled ahead of time and no charge will incur.