I am an Account Coordinator who handles travel itineraries for my team at Havas Worldwide. I am writing this email to compliment one of your employees, J. Lang, for the excellent service he provided me today. A request came in from high level executives traveling in Chicago pertaining to a driver named David. David was assigned to pick up my team last night and at their request wanted the same driver to pick them up this afternoon. J.Lang contacted your Chicago vendor throughout the day and made this request possible.
Mr. Lang’s professionalism and ability to communicate his efforts while handling the driver request exceeded my expectations. Such a commitment to great customer service is to be commended and you can be sure that I will continue to use Alpine Limousine for future reservations.
In the midst of this crazy weather that we are experiencing it was a pleasure to see that Alpine Limousine was there ahead of schedule to pick me up from the airport. They were one of the only ones that were working on this day. My flight was one of the only airlines that arrived at Newark airport this morning. I was amazed how professional the service was. Thank you once again.
I had an excellent experience with my car service on Sunday, November 4th. I had an incredibly pleasant and helpful driver. I had a lot of luggage with me because I was moving in to my apartment and could not get in to the apartment for at least 15 minutes upon arrival. My driver waited with me and helped me try to get in as well as watched and unloaded my stuff. He was awesome and incredibly patient. It was an overall great experience with a very helpful friendly driver. Thank you!
Funny….I went on a short vacation with my wife a few weeks back and got an airport pick up. Made me think of you guys and the great service I had each morning during my TODAY Show days.
Hope business is well for you. Please say hello to my old driver.
Dear Carol..As a long non-commercial customer, our family has always ejoyed the professional attention of your service regarding all our transportation needs. Thank you for your update on increased service values. Wishing you all at Alpine a prosperous New Year…